Cancellation Policy
Draft · pending legal review · Tale Scale Networks Private Limited
Pre-booked Pujans
Cancellable free of charge within 48 hours of booking. After that window, a pre-booking cannot be cancelled.
Regular orders
Cancellable free of charge any time before the "order packed" confirmation is sent — after that, the damage policy below still protects you.
After dispatch
A dispatched order cannot be cancelled, but the damage policy below still protects you.
How refunds land
Cancelled orders are refunded in full to the original payment method within 3–5 working days.